After-sales service
Our quality commitment means that all of our devices are guaranteed for two years, including parts and labour, – ex works – from their date of purchase.
A team of technicians is dedicated to installing and maintaining our equipment and providing you with after-sales support. This team is also available to provide you with assistance in using your devices and to resolve any problems you may encounter. Telephone technical support is available to all of our customers (number: +33 (0) 30 27 29 30).
Local SAV number +33 (0)1 30 27 29 30 / savultraflux@faureherman.com
Marco Orlandini After-Sales Service Manager morlandini@faureherman.com +33 (0)1 30 27 27 41 +33 (0)6 77 02 65 55 |
Marc-Olivier DUBOIS After-Sales Service Technician modubois@faureherman.com +33 (0)1 30 27 27 49 +33 (0)6 77 02 65 54 |
Download and fill in our “After sales service” form and send it to the following address, along with your equipment:
Ultraflux Service après-vente
Bâtiment Texas – Éragny Parc
9 allée Rosa Luxemburg
95610 Éragny sur Oise – FRANCE
When you choose Ultraflux, you can be safe in the knowledge that you will benefit from true after-sales support from a team that is easy to contact and always happy to help.