After-sales service

Our quality commitment means that all of our devices are guaranteed for two years, including parts and labour, – ex works – from their date of purchase.

Technicians at your service

A team of technicians is dedicated to installing and maintaining our equipment and providing you with after-sales support. This team is also available to provide you with assistance in using your devices and to resolve any problems you may encounter. Telephone technical support is available to all of our customers (number: +33 (0) 30 27 29 30).

Contact details for our after-sales service team

Local SAV number +33 (0)1 30 27 29 30 /

Marco Orlandini
After-Sales Service Manager
+33 (0)1 30 27 27 41
+33 (0)6 77 02 65 55
Marc-Olivier DUBOIS
After-Sales Service Technician
+33 (0)1 30 27 27 49
+33 (0)6 77 02 65 54

Are you looking to return equipment to our after-sales service?

Download and fill in our “After sales service” form and send it to the following address, along with your equipment:
Ultraflux Service après-vente
Bâtiment Texas – Éragny Parc
9 allée Rosa Luxemburg
95610 Éragny sur Oise – FRANCE

When you choose Ultraflux, you can be safe in the knowledge that you will benefit from true after-sales support from a team that is easy to contact and always happy to help.